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What is your return policy?

Last Updated: Nov 11, 2015 12:28PM MST
If you are not completely satisfied with your purchase, you may send the item back within 30 days of receipt for a full refund.  

Buyer is responsible for any fees associated with return shipping.  Items must be returned in their original package in the same condition as they were shipped.  When returning an order, please include a copy of your packing slip.  

All returns should be sent to:

Attn: Returns
House Home & More
3191 N. Washington St., Suite #5
Chandler, AZ 85225

Once we receive the returned merchandise, we will issue your refund within 2 business-days.  Refunds will be made via the original form of payment for the price of the item(s) and any applicable taxes.  Please note that it may take up to 10 business-days for your financial institution to credit the refund to your account.

Although we provide free ground shipping with all orders shipping within the 48 contiguous United States, we are unable to refund any optional shipping charges, including expedited services and shipments outside of our free ground shipping zone, unless the return is a result of our error.

If you experience any sort of manufacturing defect, please contact us so that we can provide you with a pre-paid FedEx label.

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